Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, title, and date of birth.

• Contact Data: Postal address, email address, and phone number.

• Transaction Data: Details about donations, purchases, and other interactions with our shop or fundraising events.

• Technical Data: IP address, browser type, device information, and browsing patterns on the Site.

• Usage Data: Information on how you use our Site, products, and services.

• Marketing and Communications Data: Your preferences for receiving communications from us.

 

2. How We Collect Your Data

We collect personal data through various methods:

• Direct Interactions: When you donate, make a purchase, complete a form, or communicate with us via email or phone.

• Automated Technologies: We collect Technical Data and Usage Data automatically through cookies and similar technologies. Please see our Cookie Policy for more information.

• Third Parties: We may receive data from third-party services like payment processors, analytics providers, and social media platforms (e.g., Facebook, Google).

 

3. How We Use Your Data

We use your personal data to:

• Process donations, purchases, and other transactions.

• Communicate with you about our activities, updates, and fundraising campaigns.

• Deliver a personalized experience on our Site.

• Analyse and improve the performance of our Site, services, and marketing efforts.

• Ensure legal compliance and fulfil our contractual obligations.

 

4. Legal Basis for Processing Your Data

We rely on the following legal grounds for processing personal data:

• Consent: For sending you marketing and fundraising communications when consent is required.

• Contractual Necessity: For fulfilling donations, orders, or requests.

• Legal Obligation: For complying with laws and regulations.

• Legitimate Interests: For purposes including analytics, marketing, and ensuring the security of our Site.

 

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers to help us operate our charity and provide services, such as payment processing, email distribution, and data analytics.

• Legal Requirements: We may disclose your personal data to comply with legal obligations or protect our rights, property, or safety.

• Business Transfers: In the event of a merger or transfer, we may transfer your personal data to third parties involved in the transaction.

 

6. International Data Transfers

Some of our third-party service providers are located outside the UK or the EEA. Where we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

 

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, please note that no internet-based service can be entirely secure.

 

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This means we will keep transaction records for a minimum period to meet tax and accounting requirements.

 

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete data.

• Erasure: Request deletion of your personal data in certain circumstances.

• Restriction: Request restriction of processing under certain conditions.

• Portability: Request transfer of your data to another organization.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent: Withdraw consent where we rely on it for processing.

To exercise these rights, please contact us at the email address provided below. We may need to verify your identity before processing certain requests.

 

10. Marketing Communications

If you have consented to receive marketing communications, you may unsubscribe at any time by following the instructions in our emails or contacting us directly. We respect your right to change your preferences regarding the information you receive from us.

 

11. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page and update the date above. Please review this policy periodically to stay informed of our data handling practices.

 

13. Contact Us

For any questions or to exercise your data rights, please contact us:

 

Bedfordshire Opportunities for Learning Disabilities Ltd
106 Clapham Road, Bedford. MK41 7PJ
 

Email: admin@bo4ld.org.uk
Phone: 01234 352899

 

We are here to assist you and committed to safeguarding your privacy.